How To Purchase Our Products
We sell directly to our customers – behavioral health facilities, contractors, and wholesale distributors. Please contact us by phone or e-mail for pricing and availability.
Terms and Conditions
Payment: For customers not on open accounts, we accept Visa and Mastercard. Subject to a 3.5% surcharge.
- Shipments are FOB Greenlawn, NY.
- Shipments are pre-paid and added to the invoice unless we are provided with a collect or 3rd party shipping account.
- Collect or 3rd party shipments will not be insured unless instructed by the customer (at customer expense).
- Claims for missing or damaged goods must be made within 30 days of the date of shipment.
Returns: We charge a 25% restocking fee.
- Our products are covered by a 1-year limited warranty. Click here for a copy of our Product Warranty.
- Some products have warranty terms and conditions that are specific to them.
- Copies of product-specific warranties are available upon request.